ABOUT ALIDA GALLERY SUPPORT HINTS BUY ALIDA
| Alida freezes at the Potentiometer elevator | |
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If Alida freezes when trying to go down using any of the potentiometer elevators (See diagram at right): Press the elevator button while holding down the ALT key (release the ALT key after you have clicked the mouse). Once you have 'turned on' the potentiometer, enabling "Ambience" in the 'Sounds' menu will avert the problem. |
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| Full Install of Alida |
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| CD-ROM version |
This requires copying ALL 5 Alida CD's to your hard drive - you will need 3380 MB of hard disk space: Firstly, locate the installation folder where Alida.exe was installed on your hard drive (usually the 'Alida Game' folder) - this MUST be the destination for the folders in the procedure below.
When you have completed copying all 5 Alida CD's as above, you should have 6 folders and Alida.exe all in the installation folder (Alida 1 V, Alida 2 V, Alida 3 V, Alida 4 V, Alida 5 V, M and Alida.exe). This can be done at any time - the next time Alida is started after this procedure, it will detect the files on your hard drive, and the CD's will no longer be required. |
| DVD version |
This requires copying the Alida DVD to your hard drive - you will need 4.34 GIG of hard disk space: Firstly, locate the installation folder where Alida.exe was installed on your hard drive (usually the 'Alida Game' folder) - this MUST be the destination for the folder in the procedure below.
When you have completed copying the 'Alida V' folder as above, you should have 2 folders and Alida.exe all in the installation folder (Alida V, M and Alida.exe). This can be done at any time - the next time Alida is started after this procedure, it will detect the files on your hard drive, and the DVD will no longer be required. |
| All you see is a blank white screen | |
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If Alida is showing you a blank white screen, but you can still see and move the hand cursor and possibly still hear sound: This is due to an incorrect attempt at a "Full Install". Please review the
'full install' instructions. Possible causes:
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| Alida tells you it needs a certain system or file | |
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| Alida requires Windows 98 or later / QuickTime 5 or later. Use the '!QUICKTI.EXE' installer on Alida CD 2 (or Alida DVD) to install QuickTime on your Windows computer. You may prefer to download QuickTime from Apple Computer's website: www.apple.com If your system has earlier versions, Alida will let you continue but gameplay may be slow or erratic. |
| The images look grainy and/or coarse | |
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| Set your monitor color to millions (24 or 32 bit). If you don't have this option then set to thousands. Do this by opening the Display control panel: press Start in the taskbar and select Control Panel; open the Display control panel and choose the Settings tab. Then select millions of colors (Highest 24 or 32 bit). |
| The images are small | |
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| Set your monitor resolution to 640 x 480. If you don't have this option then set to 800 x 600. Do this by opening the Display control panel: press Start in the taskbar and select Control Panel; open the Display control panel and choose the Settings tab. Then select 640 x 480 resolution. Alternatively, in Windows XP, you can check the 'Run in 640 x 480 screen resolution' box in the 'Compatibility' tab of Alida's Properties. |
| There is no sound or partial sound |
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| There is no sound and the menus are no longer available |
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| If the Alida pull down menus are not appearing, press ALT+i If you have the Polish or Russian versions of Alida, press ESC, SPACE or RETURN to access the Alida menus. |
| You want to move around Alida faster |
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All the audio and visual elements of Alida are designed to enhance your game experience,
but if you want to move around as fast as possible:
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| Alida's performance is slow or erratic | |
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Don't hold down the ALT key for prolonged periods of time. If you are running Alida on a slow Pentium 3, turning off 'Water Motion' will improve performance. For the best performance (before starting Alida):
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| Alida's transitions between images are unnoticeable on faster PC's |
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| You can tell Alida to use any of 4 transition settings by pressing ALT T (at any time). |
| Alida is freezing | |
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| If you are running Alida on a slow PC (Pentium 3) with Windows 98, turn off 'Water Motion'. Don't have other applications running at the same time as Alida as conflicts may occur. |
| Some animations are blurry or mis-aligned or erratic or lighter than background images | |
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Alida will perform best if the QuickTime video settings are set
to 'Safe Mode (GDI Only)'. To change these settings from the
Windows desktop: (See diagram at right)
Press 'Start' from the taskbar; select Control Panel; open the
QuickTime control panel; select 'video settings' from the pull
down menu; and finally select 'Safe Mode (GDI Only)'. You also have a choice between 2 animation codecs. You can tell Alida to use alternative animations by pressing ALT A (at any time.) If you are running Alida on a Pentium 3, setting the 'Color Quality' to Highest 24 bit (millions of colors) will improve the performance of Alida's animations. Do this by opening the Display control panel: press Start in the taskbar and select Control Panel; open the Display control panel and choose the Settings tab. Then select millions of colors (Highest 24 or 32 bit). |
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| No Disk alert | |
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If you are getting the error alert pictured at right: This may occur when Alida ejects a compact disk under Windows 2000. Insert the compact disk that Alida requested, wait a few moments, then press 'Continue'. |
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| 'M' folder error |
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If you are getting this error message:"The 'M' folder MUST be in the same location as the 'Alida' application. Place them BOTH in the same folder then restart 'Alida'..."On Alida CD-Rom 2, you will notice that the 'Alida' application AND a folder labelled 'M' are located together. Keep them both together in the same folder on your hard drive otherwise Alida will not work. You may have inadvertently moved them apart. |
| Alida Error Report window | |
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| If you are getting an error window that looks similar to this: (the error message will be different) | ![]() |
In this case, the more information you can pass on to us, the better.
What steps led to this error? Either write down ALL the information in the Error Report window
or copy the screen contents when the Error Report message is showing.
There are two ways to copy the screen:
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ABOUT ALIDA GALLERY SUPPORT HINTS BUY ALIDA