ABOUT ALIDA GALLERY SUPPORT HINTS BUY ALIDA
Alida support for Macintosh
| Full Install of Alida |
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| This requires copying ALL 5 Alida CD's to your hard drive - you will need 3380 MB of hard disk space. (If you have not copied the 'Alida Game' folder from the Alida 2 CD-rom to your hard drive, do so now). Insert each CD-Rom, option-dragging the CD-Rom icon into the 'Alida Game' folder on your hard drive. When you have completed copying all 5 Alida CD-roms, you should have 6 folders and Alida all in the 'Alida Game' folder (Alida 1, Alida 2, Alida 3, Alida 4, Alida 5, M and Alida). This can be done at any time - the next time Alida is started after this procedure, it will detect the files on your hard drive, and the CD-roms will no longer be required. It is recommended that you unlock and delete the second Alida application that is in the 'Alida 2' folder. |
| Alida tells you it needs a certain system or extension | |
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| Alida's minimum system requirements are: | |
| Mac OS 8,9 version | Mac OS X version |
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QuickTime 4 Sound Manager 3.4 Macintosh OS 8.6 If your system has earlier versions, Alida will let you continue but gameplay may be slow or erratic. |
QuickTime 5 Macintosh OS 10.1.2 |
| QuickTime can be downloaded from Apple Computer's website: www.apple.com | |
| The images look grainy and/or coarse | |
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| Set your monitor 'color depth' to millions (24bit). If you don't have this option then set to thousands (16bit). | |
| Mac OS 8,9 version | Mac OS X version |
| Do this by opening the 'Monitors' control panel and selecting millions of colors. | Do this by opening 'System Preferences', clicking 'Displays' and then selecting millions of colors. |
| The images are small | |
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| Set your monitor 'resolution' to 640 x 480. If you don't have this option then set to 800 x 600. | |
| Mac OS 8,9 version | Mac OS X version |
| Do this by opening the 'Monitors' control panel and selecting 640 x 480 resolution. | Do this by opening 'System Preferences', clicking 'Displays' and then selecting 640 x 480 resolution. |
| There is no sound or partial sound |
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| Check the volume setting in the 'Sounds' menu of Alida to make sure that it is not set to 'Off'. Check that your speakers are correctly plugged in and turned on. |
| You want to move around Alida faster |
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All the audio and visual elements of Alida are designed to enhance your game experience,
but if you want to move around as fast as possible:
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| Alida's performance is slow or erratic | |
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| For the best performance (before starting Alida): | |
| Mac OS 8,9 version | Mac OS X version |
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| Alida will run fastest if all 5 Alida CD-Roms are copied to your hard drive. See Full install of Alida | |
| Alida's transitions between images are unnoticeable on faster Macs |
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| Mac OS X version 2.1 or greater only |
| You can tell Alida to use any of 4 transition settings by pressing option t (at any time). |
| Some animations are blurry or mis-aligned or erratic | |
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| Mac OS 8,9 version | Mac OS X version |
| This may be due to the extension 'ATI Video Accelerator'. Drag it OUT of the 'Extensions' folder, then restart your Macintosh. (The 'Extensions' folder is found within the 'System Folder'). | Alida will use either of two types of full screen animations depending on which model Macintosh it is running on. If you are running Alida on a Mac G4 or faster, you can tell Alida to use the alternative animations by pressing option a (at any time). |
| Animations appear lighter than background image |
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| Mac OS 8,9 version 1.1.7 only |
| This may be due to playing Alida with QuickTime 6 or later running under Mac OS9. To remedy this, reinstall Quicktime 4 or 5. |
| Alida is crashing or freezing | |
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| Mac OS 8,9 version | Mac OS X version |
| Try increasing Alida's memory allocation (the 'Preferred Size' in the Finder's 'Get Info' window). Don't have other applications running at the same time as Alida as conflicts may occur. | Don't have other applications running at the same time as Alida as conflicts may occur. |
| 'M' folder error |
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If you are getting this error message:"The 'M' folder MUST be in the same location as the 'Alida' application. Place them BOTH in the same folder then restart 'Alida'..."On Alida CD-Rom 2, you will notice that the 'Alida' application AND a folder labelled 'M' are located together. Keep them both together in the same folder on your hard drive otherwise Alida will not work. You may have inadvertently moved them apart. |
| Alida error dialog | |
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| If you are getting an error message that looks similar to this: (the Error type could be different) | |
| Mac OS 8,9 version | Mac OS X version |
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In this case, the more information you can pass on to us, the better.
What steps led to this error? Either write down ALL the information in the error dialog
or take a snapshot of the screen when the error message is showing.
There are three ways to take a snapshot:
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| Puzzle not responding |
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| Mac OS 8,9 version 1.1.7 only |
If you know you've got the right solution for either of the following puzzles: push button code for any of the Vault Doors (as above) or  correct combinations for the Turret Spheres (as above) but nothing seems to work, email us. This can be rectified quickly and easily by email: support*alidagame.com (NOTE: change the * in the above email address to @ in your email application) |
ABOUT ALIDA GALLERY SUPPORT HINTS BUY ALIDA